Frequently Asked Questions (FAQs)
Q: How do I access Google Classroom?
A: There are many ways to access Google Classroom.
Option 1: Visit https://classroom.google.com and login using your UIC email credentials
Option 2: If you're logged in to your UIC email account via GMail using a PC/Mac, click on the waffle icon at the top right corner of the page and look for Classroom.
Option 3: Search for Google Classroom using your favorite Search Engine.
Q: How do I access Google Meet?
A: There are many ways to access Google Meet.
Option 1 - Using your official Google Classroom: Log in to your Google Classroom. On the top corner, you will see a link to your Google Meet Class.
Option 2 - Creating your own Google Meet session: Visit https://meet.google.com/ and log in using your UIC email credentials.
Option 3 - Using Google Calendar: Visit https://calendar.google.com/ and log in using your UIC email credentials. Create an event, and click the Add Google Meet video conferencing button.
Q: What should I do if I am unable to join Google Classroom using the code sent by my teacher?
A: This usually happens when there are multiple Gmail accounts logged in the current browser. Please ensure that you are only logged in your UIC Email. Otherwise, please open a support ticket at https://mis.uic.edu.ph
Q: What should I do if I cannot see my classes in Google Classroom?
A: Please open a support ticket at https://mis.uic.edu.ph. Please make sure to list down the courses that you need to have, or add a screenshot of your class schedules found in myUIC/LW3.
Q: What do I do if I am unable to log in to myUIC, LW3, UIC Email, Microsoft account, etc.?
A: You can open a support ticket at https://mis.uic.edu.ph. Please make sure to describe the problem whether you have forgotten your password, or you have encountered an error. Please read and follow the instructions in the form carefully.
Q: I have already sent payment to firstname.lastname@example.org, am I already enrolled?
A: You have to wait for an email confirming the status of your enrollment. This usually takes 1-2 days (during weekdays) and 3-5 days (during weekends) after you have sent your proof of payment. If you still haven't received an email confirmation that you are officially enrolled, please contact us at (082) 221-8090, or send us an email at email@example.com, or send us a direct message through Facebook at https://www.facebook.com/uicph.
Q: Why don't I receive any response when I send an email to firstname.lastname@example.org?
A: We have been receiving a high volume of emails on a daily basis. If your concern is related to any systems or services of the MIS office, please open a support ticket at https://mis.uic.edu.ph. If it is related to the graduate school, please send them an email at email@example.com. If your concern is related to the Basic Education Department, please send an email to firstname.lastname@example.org. For general inquiries, please send an email to email@example.com, or send us a direct message through Facebook at https://www.facebook.com/uicph.
Q: How do I contact my College's Dean?
A: Each college has its own email address. You can contact them through the following:
College of Accounting and Business Education (CABE): firstname.lastname@example.org
College of Arts and Humanities (CAH): email@example.com
College of Computer Studies (CCS): firstname.lastname@example.org
College of Engineering and Architecture (CEA): email@example.com
College of Human Environmental Sciences and Food Studies (CHEFS): firstname.lastname@example.org
College of Medical and Biological Sciences (CMBS): email@example.com
College of Music (CM): firstname.lastname@example.org
College of Nursing (CN): email@example.com
College of Pharmacy and Chemistry (CPC): firstname.lastname@example.org
College of Teacher Education (CTE): email@example.com
Q: Who do I contact regarding my concerns about scholarship?
A: You may email firstname.lastname@example.org
Q: What are the different payment options?
A: You may visit the following for the list of payment centers: https://www.uic.edu.ph/updated-payment-centers/